Privacy policy

Tempis Play is the golf app from Tempis Labs, available on iPhone, Android and at play.tempislabs.com. Golf clubs use our companion app, Tempis Studio, to run their memberships and tournaments. This policy explains what Tempis Play collects, why, who can see it and the choices you have.

The short version: we collect what we need to run your rounds, your club and its events. We do not sell your information, show ads or use third-party tracking.

What we collect

Your account

  • Your email address and password. The password is handled by our sign-in provider and stored only in hashed form.
  • Your name and display name, and, if you add them, your phone number and GHIN number.
  • Your handicap index and your club’s handicap figures, which your club or the app maintains.
  • Your preferences, such as light or dark appearance, scoring options and tee set.

Your golf

  • Rounds you play: the course and tees, scores, and any statistics you choose to record, such as fairways, greens, putts, penalties and shot details.
  • Rounds you play with friends, including the names you enter for guests. A guest’s optional email and handicap are stored if you add them.

Your location, only when you allow it

  • Finding nearby courses. When you start a round and allow location, your approximate position is sent once to look up courses near you. We do not store it.
  • Shot-by-shot scoring. If you tap “Capture location” while recording a shot, that point is saved with the shot so you can review the round. Only you can see it.
  • The app never tracks your location in the background.

Your club and events

  • Club memberships, tournament registrations, teams, pairings and tee times.
  • Dues, entry fees and what has been paid or is owed. We do not collect or store card or bank details.

Diagnostics

  • If the app hits an error, we record a short error description, the screen it happened on and the app version, linked to your account so we can fix it. Passwords, keys, email addresses and card-like numbers are removed first. We keep these reports for 30 days.
  • To keep the app fast, we may measure how long screens take to load, along with the app version, the type of device (phone or computer), its operating system version and whether you are on Wi-Fi or mobile data. We keep these measurements for 14 days.

On your device

  • On the website we use cookies only to keep you signed in. The app and the website also remember a few settings on your device, such as your appearance and the last course you played. There are no advertising or tracking cookies.

How we use it

  • To run Tempis Play: score rounds, show your statistics, handicaps and leaderboards, and let you register for events.
  • To let your club run its memberships, tournaments, pairings and payouts.
  • To send emails you need, such as club invitations, sign-in links and password resets.
  • To keep the service secure and to find and fix problems.

We do not sell your information, use it for advertising or share it with data brokers.

Who can see your information

  • You can see everything in your account.
  • Your club’s staff (the people who run the club in Tempis Studio) can see the profiles, memberships, registrations, scores and payment status of their club’s members.
  • Other members of your club can see your profile, including the contact details you have added, so members can find and play with each other.
  • Other players in the same event can see your name, scores and results on that event’s leaderboards. Players in a round with you can see that round.

Services we use

We use a small number of providers to run Tempis Play. They process information only on our behalf:

  • Supabase stores the database and handles sign-in.
  • Vercel hosts the website and its servers.
  • Resend delivers our emails.
  • OpenGolfAPI provides the course directory. When you search for nearby courses it receives your approximate position; when you search by name it receives only what you type. It never receives your account details.
  • Apple and Google distribute the mobile app under their own privacy policies.

We may also disclose information if the law requires it, or to protect the safety of our users or the service.

How long we keep it

We keep your account and golf history for as long as you have an account. Error reports are deleted after 30 days and performance measurements after 14 days. When you delete your account, we remove your personal information as described below; your name remains on past event results and shared rounds, and your club keeps its own records of the events it ran, such as official results and payments.

Your choices

  • Location is always optional. You can turn it off for Tempis Play in your phone’s settings or your browser at any time.
  • You can edit your name, display name, phone number and GHIN number in your profile, and delete rounds you created.
  • You can ask us for a copy of your information, or to correct it, by emailing privacy@tempislabs.com.

Deleting your account

You can delete your account yourself: in the app or on play.tempislabs.com, open Profile, choose Delete my account, read what will happen, then press and hold to confirm. It takes effect immediately and can’t be undone:

  • Your login is closed and your email, phone number, GHIN number and preferences are removed.
  • Your own rounds, statistics, shot locations, golf bag, friends, saved guests and favorite courses are deleted.
  • You are withdrawn from events that haven’t finished (under each event’s usual refund rules), your club memberships end, and any club staff roles you hold are removed.
  • Your name stays on the results of events you played and on rounds you played with others, so clubs and other golfers keep their records.

If you are the only admin of a club, make someone else an admin first. If you can’t sign in, email privacy@tempislabs.com from the address you used and we will delete the account for you within 30 days.

Security

Information travels between your device and our servers encrypted. Access rules in our database limit each person to what they are allowed to see. No system is perfectly secure, but we work to protect your information and to fix problems quickly.

Children

Tempis Play is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

If we change this policy we will update the date above, and for significant changes we will let you know in the app or by email.

Contact us

Questions about privacy? Email privacy@tempislabs.com.

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